Hey guys, just got my Civic a couple of months ago. It is an LX, so just base model. At any rate, I have been having some issues with the cruise control recently that I wanted to see if anyone else has come across yet. It happened to me today for the second time since I got the car. In both occurrences, I was just cruising at 75 on the freeway with nobody in front of me,. I was driving and for no reason the car cancelled cruise control on its own. No messages popped up except the symbol and "OFF" next to it, and I started slowing down. No different than turning it off manually or just pressing the brake pedal. I was not able to turn it back on again. When I would try to resume or set the speed again, I would get an error sound and the same message "OFF" next to the cruise symbol. Nothing else. It was dark out, and the humidity was high so I thought something might have just gotten on the front camera. I pulled over and found that it was clean, so got back in the car and it worked again, no other issues. That was about a month ago. Today, was again at 75 with no cars in front of me, good and clearly marked road, in broad daylight. Car canceled cruise for no reason again in the same way it did before. Could not re-engage, got same error sound and "OFF" message. This time I knew for sure there was nothing on the camera. I pulled over, put the car in park, then put it back in drive and started driving again. I could set the cruise control again and it worked for the rest of the drive. Another important thing to add is that I had the lane keep assist active on both occasions, and it never stopped working at all, still kept the lane without issue. I took a very short video when it happened again today, see the link:
20211004_130327.mp4
I spoke to someone on the phone from the Honda Customer Care hotline just to make sure I wasn't missing anything. We went through the owner's manual together and agreed that it said nothing about this type of situation, and that it should never just cancel and refuse to re-engage until the vehicle is bought to a complete stop and put in park. He said that I should make an appointment to have it looked at. One thing that I have NOT tried is switching over to normal cruise control mode via holding the interval button when this whole thing is happening.
Called local dealer, they want $145 just to look at it. It has 3k miles and it is a leased vehicle, so I'm not really sure why I have to pay. I actually don't know if this is the norm or not as this is the first brand new vehicle that I have leased from any dealership, so on a side note I would like to hear your opinions on that too.
Just looking to see if anyone has had a similar issue and could provide some guidance.
20211004_130327.mp4
I spoke to someone on the phone from the Honda Customer Care hotline just to make sure I wasn't missing anything. We went through the owner's manual together and agreed that it said nothing about this type of situation, and that it should never just cancel and refuse to re-engage until the vehicle is bought to a complete stop and put in park. He said that I should make an appointment to have it looked at. One thing that I have NOT tried is switching over to normal cruise control mode via holding the interval button when this whole thing is happening.
Called local dealer, they want $145 just to look at it. It has 3k miles and it is a leased vehicle, so I'm not really sure why I have to pay. I actually don't know if this is the norm or not as this is the first brand new vehicle that I have leased from any dealership, so on a side note I would like to hear your opinions on that too.
Just looking to see if anyone has had a similar issue and could provide some guidance.
