I have the exact same steering issues with my 2022 Civic Sedan. The issues started at 5,000 miles and include the sticky steering going straight at highway speeds. They can occur at lower speeds when snowing or raining. I did take the car to the dealership service department. I have it on the service printout that it is a known problem but at this time there is no fix. Honda engineering is working on it. I have a call in to the service department manager to discuss, but have not had a return call for 3 days thus far. The lack of response that other owners are experiencing has me concerned, as I have owned or leased 8 new Honda's in my lifetime because of Honda's excellent product, sales and service. When my car was 5 days old, the air conditioner did not work at all. That problem took 2 weeks to get the part to fix(new compressor or condenser). I am keeping an eye out to see if there is a fix for the steering issues. I'm hoping that Honda is the company that it used to be, where it cared about the customer. Sadly, it appears that it is not.
22 Civic LX steering wheel sticking
Just want to document/share an issue I've had recently. 14k miles Civic LX sedan.
The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable.
While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick.
Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck. I'll be taking it to dealer, but wondering if anyone else has a sticking steering system?
The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable.
While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick.
Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck. I'll be taking it to dealer, but wondering if anyone else has a sticking steering system?
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You would think that if Honda knows the fix for this that they would want to beat a possible recall that could effect thousands of cars and have all the dealership service departments fix the cars that are exhibiting symptoms, which would be a much lower number.If this is happening to you, be sure to file a complaint. This is the only way we'll be able to start a recall: Report a Safety Problem | NHTSA
236 cases of steering sticking reported to NHTSA, how long does NHTSA & Honda expect owners to drive these low-mileage cars that are supposedly under warranty? What about posting Google reviews on dealership businesses that are truthful but explaining how Honda is not the car builder that was once the case? I hate to punish dealers, but someone needs to get things moving. Make dealerships stakeholders. There needs to be a repair bulletin and push to manufacture replacement parts. It doesn't seem to be a priority unless owners demand what they have paid for. Any news from those who have been contacted by NHTSA? (I have reported to NHTSA, but no contact from them) Why do some dealer service departments fix the rack and not others?
I called the dealership again and got voice mail for service manager. I called back and spoke to the executive assistant to the owner. She agreed this is no way to run a business. She offered to set me up with service dept. scheduling to replace the rack under warranty, but when I asked how long to get the part(s) she had to check and call me back. The answer was the part is under nationwide backorder. I told her that I wanted to go ahead and order it. What does nationwide backorder mean other than a long time? (I should have asked her.)236 cases of steering sticking reported to NHTSA, how long does NHTSA & Honda expect owners to drive these low-mileage cars that are supposedly under warranty? What about posting Google reviews on dealership businesses that are truthful but explaining how Honda is not the car builder that was once the case? I hate to punish dealers, but someone needs to get things moving. Make dealerships stakeholders. There needs to be a repair bulletin and push to manufacture replacement parts. It doesn't seem to be a priority unless owners demand what they have paid for. Any news from those who have been contacted by NHTSA? (I have reported to NHTSA, but no contact from them) Why do some dealer service departments fix the rack and not others?
If your new car is in an accident and the rack and pinion is damaged are you SOL for driving your car ever again for an untold amount of time, and thus the car totaled? Or is there another source for parts that would not invalidate the warranty?I called the dealership again and got voice mail for service manager. I called back and spoke to the executive assistant to the owner. She agreed this is no way to run a business. She offered to set me up with service dept. scheduling to replace the rack under warranty, but when I asked how long to get the part(s) she had to check and call me back. The answer was the part is under nationwide backorder. I told her that I wanted to go ahead and order it. What does nationwide backorder mean other than a long time? (I should have asked her.)
Factory warranty is beginning to mean nothing in today's world. I'm seeing reports for warranty repairs to a brand of washing machines that are more expensive than your average comparable machine because they bake in a 5 year complete warranty because they were always so reliable. Owners are reporting that the always considered "high quality" machine is experiencing major quality problems and the warranty is of no use to them because repair parts are "back ordered". Owners report phone calls to the manufacturing company do not get answered or returned. Have they stopped manufacturing the washing machine or are they choosing to use all available parts for new manufactures and warranty service not a priority? Is this a new corporate trend to prioritize new product sales and no follow up with warranty service?
Car dealerships and retail sales outlets need to take ownership of these issues and put pressure on the manufacturers to keep their promises to the customer, or they will soon find that their owner base will dry up.
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