2022 Civic issues with bluetooth

I used my iPhone X with wireless CarPlay for about an hour with no issues today.

graphene_civic said:

Hi,

I have the 2022 civic sport model. The wired carplays works fine. However, the wireless bluetooth connection is pretty glitchy. Every 1-2 minutes or so (sometimes less) the connection glitches for about a second or so. I've tried two iphones with the same issue (iphone 12 and Iphone X). Android works fine (Note 9). I already tried factory resetting the touchscreen, relinking the device, restarting phone, and a lot of other things with no luck.

Has anyone observed similar issues?

Click to expand...

I’m not sure I will have to take a look at it tomorrow I haven’t paid much attention to it. I know if I hit the button on the steering wheel and say the name of the contact person it seems to work OK . Have you checked to see if there are any updates for it?

graphene_civic said:

Hi,

I have the 2022 civic sport model. The wired carplays works fine. However, the wireless bluetooth connection is pretty glitchy. Every 1-2 minutes or so (sometimes less) the connection glitches for about a second or so. I've tried two iphones with the same issue (iphone 12 and Iphone X). Android works fine (Note 9). I already tried factory resetting the touchscreen, relinking the device, restarting phone, and a lot of other things with no luck.

Has anyone observed similar issues?

Click to expand...

Hey @graphene_civic welcome to the forum and congrats on the new Civic. Does it happen every time your drive the civic or does it come and go?

TungstenMeteor said:

I used my iPhone X with wireless CarPlay for about an hour with no issues today.

Click to expand...

You must have the touring trim. I’m talking about wireless Bluetooth media player.

VTEC Goes Bwaah said:

Hey @graphene_civic welcome to the forum and congrats on the new Civic. Does it happen every time your drive the civic or does it come and go?

Click to expand...

It happens every time.

Bob said:

I’m not sure I will have to take a look at it tomorrow I haven’t paid much attention to it. I know if I hit the button on the steering wheel and say the name of the contact person it seems to work OK . Have you checked to see if there are any updates for it?

Click to expand...

I checked this this morning and I have no issues. Good luck let’s us know what you find .

Bob said:

I’m not sure I will have to take a look at it tomorrow I haven’t paid much attention to it. I know if I hit the button on the steering wheel and say the name of the contact person it seems to work OK . Have you checked to see if there are any updates for it?

Click to expand...

You might not notice it like this. The best way to notice it is to play music (better if it’s a song you know well or you might think the pause is part of the song). And again, I’m taking specifically about the Bluetooth connection. Wired apple CarPlay works fine.

Bob said:

I checked this this morning and I have no issues. Good luck let’s us know what you find .

Click to expand...

Awesome, thanks for letting me know. Which trim do you have?

One more update:

Went to the dealer and we tried it out on a different brand new 2022 Civic Sport. Same problem. We tried my phone again, and the manager’s phone as well (IPhone 8). This could be a Honda problem and not just my car. Tomorrow someone will look at it further and I will update more.

Keep us posted for sure. I'm wondering if it's an interference issue of some sort, maybe some other device in range is probing the spectrum or something like that and causing the problem.

TungstenMeteor said:

I used my iPhone X with wireless CarPlay for about an hour with no issues today.

Click to expand...

I think wireless carplay only uses bluetooth to establish the initial connection, then all communication is done via wi-fi.

dxdxto said:

I think wireless carplay only uses bluetooth to establish the initial connection, then all communication is done via wi-fi.

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You might be right. I'm not too sure on the technical details of wireless CarPlay.

The dealer and district Honda representative confirmed the Bluetooth connection has issues. They tried with multiple iPhones on multiple brand new 2022 Civics, and multiple streaming platforms. They reported the issue to Honda and hopefully they can release a software update to solve the problem.

graphene_civic said:

Hi,

I have the 2022 civic sport model. The wired carplays works fine. However, the wireless bluetooth connection is pretty glitchy. Every 1-2 minutes or so (sometimes less) the connection glitches for about a second or so. I've tried two iphones with the same issue (iphone 12 and Iphone X). Android works fine (Note 9). I already tried factory resetting the touchscreen, relinking the device, restarting phone, and a lot of other things with no luck.

Has anyone observed similar issues?

Click to expand...

I haven't had issues with the bluetooth connection glitching, but I have had that with the charging. My phone won't stay charging without a case and no matter where I place it.

graphene_civic said:

Hi,

I have the 2022 civic sport model. The wired carplays works fine. However, the wireless bluetooth connection is pretty glitchy. Every 1-2 minutes or so (sometimes less) the connection glitches for about a second or so. I've tried two iphones with the same issue (iphone 12 and Iphone X). Android works fine (Note 9). I already tried factory resetting the touchscreen, relinking the device, restarting phone, and a lot of other things with no luck.

Has anyone observed similar issues?

Click to expand...

I'm having the same issue on my 2022 Civic Ex. I took my car to the dealership yesterday and they couldn't figure out how to fix it. They are ordering me a new head unit as well as a new bluetooth receiver/transmitter. Do you have an update?

a_dukes22civic said:

I'm having the same issue on my 2022 Civic Ex. I took my car to the dealership yesterday and they couldn't figure out how to fix it. They are ordering me a new head unit as well as a new bluetooth receiver/transmitter. Do you have an update?

Click to expand...

I can not help but think that this is a software issue.

dxdxto said:

I think wireless carplay only uses bluetooth to establish the initial connection, then all communication is done via wi-fi.

Click to expand...

This is correct. WiFi supports higher data transfer speeds which are required for CarPlay.

a_dukes22civic said:

I'm having the same issue on my 2022 Civic Ex. I took my car to the dealership yesterday and they couldn't figure out how to fix it. They are ordering me a new head unit as well as a new bluetooth receiver/transmitter. Do you have an update?

Click to expand...

I don't have any updates. I haven't heard back from Honda or my dealership since I reported the problem about a month ago. I should go back and ask if they can order a new head unit and receiver/transmitter as well. Another issue I've had recently is that the wired CarPlay is buggy as well. The head unit struggles to establish the initial connection with my iphone and I have to plug and unplug the cable from my phone multiple time until CarPlay starts. Sometimes it works right away, sometimes I have to connect/disconnect it 5-10 times. Once CarPlay starts then it works well. I've tried multiple cables and multiple iPhones with the same issue.

graphene_civic said:

Another issue I've had recently is that the wired CarPlay is buggy as well. The head unit struggles to establish the initial connection with my iphone and I have to plug and unplug the cable from my phone multiple time until CarPlay starts. Sometimes it works right away, sometimes I have to connect/disconnect it 5-10 times. Once CarPlay starts then it works well. I've tried multiple cables and multiple iPhones with the same issue.

Click to expand...

Wired CarPlay was buggy in our Gen10 as well, I think it got better later on, but originally w could never tell if it's going to connect this time.