Potential RECALL or LEMON LAW issue 11th Gen Sport

WMB9696 · Feb 3, 2023

cleanneon98 said:
I'm sure its a tough balancing act for the engine too, how much energy do we put towards getting the engine up to temp and avoiding oil dilution vs how much do we put towards the heater to make the occupants comfortable. The biggest hurdle I've found with these issues is the people who think they know the most typically a. know the least and b. are typically the least receptive to being educated. They've convinced themselves that the service technicians are out to get them, and that anyone who tries to rationalize their problem is just a fanboy. Guess what, the dealerships get paid to perform warranty work, so if there is a problem, they have no incentive NOT to service that problem for you, but they aren't going to help if you come in with an entitled attitude based on misinformation/misunderstanding

The service people told me they can't work on it due to it not being a known issue prior and that Honda doesn't have a fix for what they don't know is a problem. They advised me to contact AHC for that very reason and to hope enough people do the same so they WILL make a fix for the issue where they can fix it.

cleanneon98 · Feb 3, 2023

Maybe, just MAYBE, it sends majority of the air to the feet because the warmer air will rise and warm you up anyway. I hate having the heater blast me in the face, it dries out my eyes.

I think the service people just wanted to get you and your attitude out of their shop, tbh, cause when I worked in retail and had a customer like this come in, I would do the same thing, "call corporate, have a nice day"

Nocturnal · Feb 3, 2023

WMB9696 said:
Yeah. Ill sell it back to Honda due to the issue that just doesn't matter or effect you as much.
Cool. Just ignore this and keep moving ya cunt.

I hope you get more and more stressed and no where with this non issue, and that you waste more time and energy to get no where. Good luck, Karen.

WMB9696 · Feb 3, 2023

cleanneon98 said:
Maybe, just MAYBE, it sends majority of the air to the feet because the warmer air will rise and warm you up anyway. I hate having the heater blast me in the face, it dries out my eyes.

I think the service people just wanted to get you and your attitude out of their shop, tbh

They even said that it is not working as it is intended themselves. Why would they add that instead of just saying it is working as intended and verified on new cars. No reason to say that this "issue" is on multiple other cars too. It wasn't dismissed, the problem was acknowledged and verified with other cars.

Nocturnal · Feb 3, 2023

WMB9696 said:
They even said that it is not working as it is intended themselves. Why would they add that instead of just saying it is working as intended and verified on new cars. No reason to say that this "issue" is on multiple other cars too. It wasn't dismissed, the problem was acknowledged and verified with other cars.

Um -- because they don't know how it works either and assume it's supposed to work how YOU think it does (and were likely ranting about)? Honda techs aren't a bible of knowledge about every car, don't be naïve. They are just trained to work on their cars and fed info by HONDA to perform duties. You probably made a fuss and they got on board because of that. Confirmation Bias. If they would have known the issue was it working as intended, they would have said otherwise. As Honda told you.

obert · Feb 3, 2023

Let take it down a few levels please.

If you dont have anything nice to say just go to another thread.

Keyboard down please

Potential RECALL or LEMON LAW issue 11th Gen Sport

WMB9696

cleanneon98

Nocturnal

WMB9696

Nocturnal

obert

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